This is a subject that I think should be long overhauled by moderators.
Here in the forum, I see a lot of people "reporting" scammers, many of them don't know that the game has a special place to report such acts. So if you already know how to report or create a ticket and everything, please leave this conversation.
Report steals and scams through the game.
1 = If you get robbed, at the same time you noticed this, type "/ time" this feature will show you through the chat, what time it is in the game, this is going to be very important then.
2 = go to the menu and look for "report abuse" select "report a player" and describe all the information you need, for example: player name, how it occurred, time it occurred, place ... After this you don't have to do it nothing else, and don't come here on the forum saying "I didn't have an answer" because this type of report players has no answer. Remembering that you can also report by offensive language and everything that is written that can not in the game regulations.
Create a ticket.
But what if the problem is, "I want my cubits stolen again," or, "I bought cubits but they haven't arrived," and whatever else you have in the game, you have to create a ticket.
1 = There are people who think that creating a ticket is difficult or laborious. But no, it is very easy and fast, first go to the cubic castles website and contact us right after select "create ticket" you need to put your name * real *, your email, example: firstname.lastname@example.org,
put your name * in the game * the realm that happened (optional) and report the problem.
2 = For an answer you have to wait a short time, most of the time 3 hours. The cosmic cow team will answer you carefully and try to solve your problem as quickly as possible.
I hope I helped some people, any questions just answer me I'll be trying to help you