Am i perma-banned?
Rien-sama
Member
Because my game just keep saying starting game always
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Comments
http://help.cubiccastles.com/support/
thanks Super c:
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How long usually until they respond?
Number of ppl online is 966 apparently
Because I was able to log into my cousins account, but the moment she stepped into my room inside my realm, she couldn't connect back either.
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Update, thanks I can login again!
"I Sent a ticket, but I have received no response!"
Be sure to check for support response emails via both your inbox and spam folders.
Responses are generally rather fast (within 24-48hrs), but for issues that are highly technical, responses may be delayed.
Sending multiple tickets about the same issue may also delay response.
Always give Support time.
Same with Report Abuse.
They aren't always answered immediately, but they DO get answered. :)