Current Server Issues - Reconnecting Loop FIXED

 gdog gdog Retired Moderator
edited January 2017 in General Chat
So as you may or may not be aware a lot of users seem to be getting disconnected and then being stuck in the infinite reconnecting loop.
I have emailed Cosmic on his alert email.
Sit tight it shall be resolved shortly.
My guess is its a partial server outage.

Many users have said they are able to log onto alt accounts.
So for now try that.
Avoid overly busy or large realms with lots of blocks or rentals.
This seems to be where a lot of people are getting stuck.

Sorry for any inconvenience caused.
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Comments

  • Thank you for the help gdog!
  • Oo..
    Ty :3
  • I still can't enter game..
  • >yakupturk< and >fahriyilmazturk< ( İ DON KNOW e-posta > cubic casltes suppert )
    @gdog THANKS RUFFF RUFFF
  • elemental godelemental god The netherlandsMember
    thnx @gdog, got stuck in that loop too... just a few mins ago...
  • Im having problem too,i hope i can access the account again :C
  • I thank myself for staying in my realm buildin some awesome stuff xDD
  • I'm having that problem also, tried restarting device, force stopping CC and clear cache but I didn't uninstall and reinstall yet.
  • []Light[][]Light[] Member
    edited January 2017
    I'll try to unistall and reinstall game
    I can't access 2 of my accounts
  •  gdog gdog Retired Moderator
    edited January 2017
    I believe the issue will be on cosmics end or the server company they use.
    Uninstalling etc. wont fix this.
  • i think you should also consider the situations of the one on the rentals before it happened...
  • another server issue at 5:14pm PH Time :( (my alt is now also stuck at reconnecting.
  • Why my cubic castle Recconecting ??? Plz help me !!!
  • Reconnecting...

    wait....wait....wait....
    euh...
    wait....wait....wait....
  •  gdog gdog Retired Moderator
    Just to try and isolate the issue I've added a poll.
    Please fill it out if you can.
    Might give us a better idea where the problem is.

    I know a few of you mentioned pens yard rentals so that why its an option.
  • @Trade@Trade Member
    edited January 2017
    I dont understand to : gdog
    :'(
    Ouh wait ok wait wait wait ty for information all :)
  • t-pext-pex Member
    edited January 2017
    it would come through.
    too many players or
    cubic castles has too much stuff
    or do not have good signal today ......

    Screenshot_20170129-103051
  •  gdog gdog Retired Moderator
    For the record i tried going to Pens Yard rentals on an alt and I got stuck in the reconnecting loop. So avoid there and other high traffic realms for now.
  • PyreonPyreon Member
    edited January 2017
    I think it is due to the glitch I posted to SirKewberth one day. And I think it is all over the place there.

    BUT, I am not sure if it is really the glitch, or just too much content placed inside, and made high traffic, as G said. Oh, now recently, G said it's maybe an issue at the datacentre.
  • elemental godelemental god The netherlandsMember
    Pyreon said:

    I think it is due to the glitch I posted to SirKewberth one day. And I think it is all over the place there.

    omg, ITS SPREADING LIKE A VIRUS THEN 0_0
  • IridescentIridescent In your toilet.Member

    Pyreon said:

    I think it is due to the glitch I posted to SirKewberth one day. And I think it is all over the place there.

    omg, ITS SPREADING LIKE A VIRUS THEN 0_0
    ommmggg I highly doubt of this situation being a virus...but then again, I'm not too sure D:

    Let's just hope for the best *crosses fingers*
  • I hope so i can't access 3 of my accounts right now ;-;
  • I cant use my acc stuck on Loop of reconecting had to make a forum acc XD help me plz Pray for the Cubic people who have been Added to this unknown bug issue
  •  gdog gdog Retired Moderator
    Vallyn said:

    I cant use my acc stuck on Loop of reconecting had to make a forum acc XD help me plz Pray for the Cubic people who have been Added to this unknown bug issue

    It will be fixed as soon as possible.
    Sorry for any inconvenience caused.
  • I can't even start it,it says that is a connection error
  • I cant login so I lost my acoount . Thanks so much for helping -_-
  •  gdog gdog Retired Moderator
    >NeCrO< said:

    I cant login so I lost my acoount . Thanks so much for helping -_-

    You have not lost your account.
    When the issues are resolved you will have access to your account again.
  • gdog said:

    >NeCrO< said:

    I cant login so I lost my acoount . Thanks so much for helping -_-

    You have not lost your account.
    When the issues are resolved you will have access to your account again.
    Oh but when?
  • I tp'd to a friend then it started the loop dunno what realm he was in though Thx anyways gdog XD
This discussion has been closed.