$10 bug

I've recently bought 20,000c with $10 but I had forgotten my password after I finally got my password back I bought the 20,000c 20 minutes passed and I still didnt have my cubits and I tried to see if the transaction went through, it did but I still didnt have my cubits plz help me i wasted all my money and i still don't have my c plz fix and let me get my cubits back.

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