can't connect to the account

Eric_pradoEric_prado Member
edited February 2020 in Help Requests
my friend can't log into his account, and can't create a password because he changed computers, any way to fix this?

Comments

  • He needs to go back to the original computer and create a password otherwise he may have lost his account, although he should contact support, because they can look into things for him more than anyone on the forums can.

    Support: https://www.cubiccastles.com/contact.html
  • WhimsicalFireflyWhimsicalFirefly Member, Forum Moderator, Game Moderator
    Liberated is correct. He needs to go back to the device he was playing on and set a password. If for some reason he can't do that he can contact support but without an email or password it is doubtful they can recover an account.
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