Help

I cant enter my account trhough my cellphone because it have too many old accounts!
Please help!

Comments

  • GalaGala Member, Forum Moderator, Game Moderator
    There is still a solution if you remember your email then you can recover your password by clicking on the question mark which can be found at the log-in screen then click on forget password!
    If you really don't know your email or you have not set a password then you should contact support at: https://www.cubiccastles.com/contact.html
  • Well, I already put my account and password, and it didn't worked
  • And the problem isnt the password, but yes the number of accounts
  • GalaGala Member, Forum Moderator, Game Moderator
    edited January 2020
    I think you have entered a wrong password / name, because otherwise you would log in.

    As I mentioned above there is a way to restore your "account" If you remember your email then you can recover your password/name by clicking on the question mark which can be found at the log-in screen then click on forget password.

    You will receive an email with your in-game name and password if you have forgotten one of those... You will see multiple accounts if you have used the same email.

    If this does not work then you should contact support at
    https://www.cubiccastles.com/contact.html
  • Sir BeckleySir Beckley Member
    edited January 2020
    Tap the question mark near where you enter your name and password and tap I already have an account and want to use it hear, that should fix it
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