Help us squish bugs - new bug reporting system

SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
edited June 21 in Bug Reports 98.40 Karma
We setup a new bug reporting form here which is being used to test our new bug-tracking software.

https://www.cubiccastles.com/bugreport.html

So please use this to report your Cubic Castles bugs and help us improve the game.
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Comments

  • GeezerGeezer Member
    22.20 Karma

    We setup a new bug reporting form here which is being used to test our new bug-tracking software.

    http://www.cubiccastles.com/bugreport.html

    So please use this to report your Cubic Castles bugs and help us improve the game.

    just chatted with friends and we realised that the web address is a http not a https - will this become a https website or are our accounts still safe when reporting bugs?
  • Graceful ThunderGraceful Thunder Game Moderator
    15.70 Karma
    Is there a button on the website that I can direct people to if they don't use the forums?
  • XxSLAYERxX6XxSLAYERxX6 Member
    0.05 Karma
    I got scammed again
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    98.40 Karma
    Geezer said:

    We setup a new bug reporting form here which is being used to test our new bug-tracking software.

    http://www.cubiccastles.com/bugreport.html

    So please use this to report your Cubic Castles bugs and help us improve the game.

    just chatted with friends and we realised that the web address is a http not a https - will this become a https website or are our accounts still safe when reporting bugs?
    I fixed the link but either way no danger. There's nothing there that actually accesses your account in any way.
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    98.40 Karma

    Is there a button on the website that I can direct people to if they don't use the forums?

    Not currently no. Maybe we'll just keep it like this.
  • DsBerrypawDsBerrypaw Member
    93.50 Karma
    I like this a lot. I'm sure it will be a lot more organized now :)
  • GeezerGeezer Member
    22.20 Karma

    Geezer said:

    We setup a new bug reporting form here which is being used to test our new bug-tracking software.

    http://www.cubiccastles.com/bugreport.html

    So please use this to report your Cubic Castles bugs and help us improve the game.

    just chatted with friends and we realised that the web address is a http not a https - will this become a https website or are our accounts still safe when reporting bugs?
    I fixed the link but either way no danger. There's nothing there that actually accesses your account in any way.
    ok - glad to hear it was safe to begin with - even more safety now eh lol
  • DoodleDogDoodleDog Member
    3.40 Karma
    An option to add screenshots would be nice too.
  • WhimsicalFireflyWhimsicalFirefly Game Moderator
    12.15 Karma
    @DominicGamer31 Don't report the bugs on this thread, report them using the form SirKewberth mentioned in his post

    https://www.cubiccastles.com/bugreport.html
  • Fake SnakeFake Snake Member
    13.10 Karma
    who will be like reading the reported bugs?
  • DoodleDogDoodleDog Member
    3.40 Karma

    who will be like reading the reported bugs?

    I think it's either mabz or kewb
  • Fake SnakeFake Snake Member
    13.10 Karma
    Krakeen said:

    who will be like reading the reported bugs?

    I think it's either mabz or kewb
    ye ik but i wanna know who exactly . _.
  • DaFrenchyDaFrenchy Member
    2.10 Karma

    Krakeen said:

    who will be like reading the reported bugs?

    I think it's either mabz or kewb
    ye ik but i wanna know who exactly . _.
    Don't worry about that, they will be reviewed, that's what matters. ^^
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    98.40 Karma
    We have some technical staff here that will be reading the bugs, reproducing them and adding them to our system, but not everyone here is in direct communication with players.
  • JuIiusJuIius Member
    112.50 Karma
    Can you add an option to link an image?
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    98.40 Karma
    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...
  • Elemental godElemental god The netherlandsMember
    307.60 Karma

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
  • DsBerrypawDsBerrypaw Member
    93.50 Karma

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
  • lucaaa795lucaaa795 Potatoe's worldMember
    380.25 Karma

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
    Everyone just HAS a YouTube channel. As long as you have a google play account (android device) then you should have one.
    Otherwise, you can always create a youtube account.
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    98.40 Karma
    Well I certainly see the value of adding attachments, and probably we will eventually but for now we're still getting the basics up and running.
  • 21.55 Karma

    Well I certainly see the value of adding attachments, and probably we will eventually but for now we're still getting the basics up and running.

    Just take your time, we can wait. Its summer afterall.
  • DsBerrypawDsBerrypaw Member
    93.50 Karma
    lucaaa795 said:

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
    Everyone just HAS a YouTube channel. As long as you have a google play account (android device) then you should have one.
    Otherwise, you can always create a youtube account.
    They don't upload and send videos though
  • lucaaa795lucaaa795 Potatoe's worldMember
    380.25 Karma

    lucaaa795 said:

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
    Everyone just HAS a YouTube channel. As long as you have a google play account (android device) then you should have one.
    Otherwise, you can always create a youtube account.
    They don't upload and send videos though
    That's their problem. They can upload a bug, set the video to unlisted and not worry about spoiling real life information to everyone
  • DsBerrypawDsBerrypaw Member
    93.50 Karma
    lucaaa795 said:

    lucaaa795 said:

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
    Everyone just HAS a YouTube channel. As long as you have a google play account (android device) then you should have one.
    Otherwise, you can always create a youtube account.
    They don't upload and send videos though
    That's their problem. They can upload a bug, set the video to unlisted and not worry about spoiling real life information to everyone
    Yeah but screen recordings and such. People aren't going to all this extent to report a bug. We are trying to help the devs, not become a youtuber
  • AzsimuthAzsimuth Member
    27.70 Karma
    Can we report from other games that have nothing to do with Cubic Castles or Cosmic Cow? Let me guess; nope
  • lucaaa795lucaaa795 Potatoe's worldMember
    edited June 25 380.25 Karma

    lucaaa795 said:

    lucaaa795 said:

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
    Everyone just HAS a YouTube channel. As long as you have a google play account (android device) then you should have one.
    Otherwise, you can always create a youtube account.
    They don't upload and send videos though
    That's their problem. They can upload a bug, set the video to unlisted and not worry about spoiling real life information to everyone
    Yeah but screen recordings and such. People aren't going to all this extent to report a bug. We are trying to help the devs, not become a youtuber
    It's all on you regarding how much or less you want it fixed
    *shrugs*
    Amateurs may just report it via plain simple text but a professional in this domain will absolutely try to repeat the bug at least 10 times until he can get it recorded without any issues. Recordings do help much more than just writing a "heyyy I noticed that ______ is broken can you guyz fix it pls thanx I hav no idea how it got broken but fix it ok thx bye"
    I know what it takes. I know.


    And again, you can just set the video to unlisted. Nobody will see it other than the devs and whoever else you send it to.
    Quit being ignorant.
  • DsBerrypawDsBerrypaw Member
    93.50 Karma
    lucaaa795 said:

    lucaaa795 said:

    lucaaa795 said:

    I can't easily add an image option right now but nothing prevents you from putting an image up somewhere and providing us a link or a link to a youtube vid showing the bug etc...

    its true that thats possible, but most people only do it if it is made easy, so you might miss some reports if it has to go that way
    Not everyone just HAS a YouTube channel, I agree. Would it be possible to just send a URL?
    Everyone just HAS a YouTube channel. As long as you have a google play account (android device) then you should have one.
    Otherwise, you can always create a youtube account.
    They don't upload and send videos though
    That's their problem. They can upload a bug, set the video to unlisted and not worry about spoiling real life information to everyone
    Yeah but screen recordings and such. People aren't going to all this extent to report a bug. We are trying to help the devs, not become a youtuber
    It's all on you regarding how much or less you want it fixed
    *shrugs*
    Amateurs may just report it via plain simple text but a professional in this domain will absolutely try to repeat the bug at least 10 times until he can get it recorded without any issues. Recordings do help much more than just writing a "heyyy I noticed that ______ is broken can you guyz fix it pls thanx I hav no idea how it got broken but fix it ok thx bye"
    I know what it takes. I know.


    And again, you can just set the video to unlisted. Nobody will see it other than the devs and whoever else you send it to.
    Quit being ignorant.
    Do you KNOW what "ignorant" means?!? You are saying that it is the most simple thing in the world, but you aren't taking into account device quality or time.
  • 'Dragon''Dragon' Member
    edited June 25 6.80 Karma
    It’s very easy to record and upload videos.

    There’s a built in screen recorder on Apple device.

    Screencastomatic is free on pc.

    if you can’t figure out how to click the big red upload button on YouTube, smh.


    But that’s besides the point, Kewberth already said he’s adding an attach image button.
  • DsBerrypawDsBerrypaw Member
    93.50 Karma
    'Dragon' said:

    It’s very easy to record and upload videos.

    There’s a built in screen recorder on Apple device.

    Screencastomatic is free on pc.

    You have to be 9 or dumb if you can’t screen record. You have to be 12 or semi-dumb if you can’t figure out how to click the big red upload button on YouTube.


    But that’s besides the point, Kewberth already said he’s adding an attach image button.

    Apple devices are gross
  • IcyTamTamIcyTamTam Member
    5.75 Karma

    'Dragon' said:

    It’s very easy to record and upload videos.

    There’s a built in screen recorder on Apple device.

    Screencastomatic is free on pc.

    You have to be 9 or dumb if you can’t screen record. You have to be 12 or semi-dumb if you can’t figure out how to click the big red upload button on YouTube.


    But that’s besides the point, Kewberth already said he’s adding an attach image button.

    Apple devices are gross
    I use an apple device, the screen recorder sometimes glitches and the audio gets cut, so unless you're reporting an audio bug and you get unlucky and it glitches, it's a good screen recorder.
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