My cubits!

>Rim<>Rim< Member
in Bug Reports 0.50 Karma
Yesterday i buy 50k for black friday but i dosent recive the cubits im saaaad i need help my user ist Christopher1YT And iff someone can help me i will thankfull

Comments

  • *Joystick**Joystick* Member
    190.05 Karma
    All you have to do is contacting support with the proof of your purchase : http://help.cubiccastles.com/support/
  • JuIiusJuIius Member
    97.80 Karma
    You have to have solid proof. Like maybe a screenshot of money deposit.
  • DrakayDrakay Member
    19.85 Karma

    You have to have solid proof. Like maybe a screenshot of money deposit.

    Yeah every time you are going to buy cubits do a screen shot of it bought
  • Elemental godElemental god The netherlandsMember
    305.35 Karma
    If you did this on phone there is a high chance the game crashed while buying the cubits, just contact support on the link provided above by the other players and they can help you get it to your account, keep in mind that reacting back can take up to 2 sometimes even 3 days.

    To help support and yourself in getting the cubits faster the best what you can do is make a screenshot of the google play store/apple app store/steam store purchasing history with the purchase you did at that moment and apply it with the ticket in the support question
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