Warnings
Ganondalf
Member
Any time someone's scammed, they take to hollas, or the forums so they can report the crimes done to them. And more often than not, when they're told to officially report the perpetrator using the "Report Abuse" button right on the pause menu, they will say that it doesn't work.
This is understandable, the mods can't act without evidence and some witnesses so the scammers get away. But that's not all the time. To put it very simply, my suggestion is that every time a scammer is banned, a System message should be sent out that says the scammer has been banned, or a trash-mouth muted. This is to show that action is taken upon scammers/trash-mouths.
I dunno if this will work much, but I've seen some games (or more specifically just one) do this, but the community there is so toxic it would curdle curdled milk. It's just something I think might, y'know, scare some kids straight. But really, kids these days are so frickin' cunning, man, they scare me straight so I dunno.
Thanks.
This is understandable, the mods can't act without evidence and some witnesses so the scammers get away. But that's not all the time. To put it very simply, my suggestion is that every time a scammer is banned, a System message should be sent out that says the scammer has been banned, or a trash-mouth muted. This is to show that action is taken upon scammers/trash-mouths.
I dunno if this will work much, but I've seen some games (or more specifically just one) do this, but the community there is so toxic it would curdle curdled milk. It's just something I think might, y'know, scare some kids straight. But really, kids these days are so frickin' cunning, man, they scare me straight so I dunno.
Thanks.
Comments
I think this quote from the op shows that it probably wouldn't make much difference. People are warned, muted and banned for various reasons and it's not always something that the community needs or cares to know about. Does everyone really need to know that johnny123 was muted for spamming? Does everyone need to know that pizzaface43578 was warned for trashing someone's realm with warp food? or that someone had multiple warnings for different things and got banned?
I think having a broadcast message or a list that shows all of the mutes, warnings and bans would turn the global chat into a parade full of drama. People would be doing hollas wanting to know why or wanting to dispute the reason their friend was muted or banned or just wanting to continue a very public conversation about it to further the awareness of a scammer. There are many days that we take a lot of action against players and if this was done in global broadcasts it would be more like spam than informational (which would make your hollas less effective). There are also the times when issues could arise because people report something and never see a message announcing what action was taken or disagree with how their report was handled. And let's not forget the people that want to become "famous" so they do intentional things to get muted or warned just so they can get their name on the board (for some, bad publicity is better than no publicity). I could go on and on with reasons that I think this is a bad idea but I'll stop here for now. I think from a mods perspective, knowing how the system works, this could cause a lot of trouble for the mods and admins and a lot of drama within the game. I said all of that and never mentioned the issue of public shaming ;)
good thing he mentioned it before you did
It is much better that the [reporter] receive feedbacks for "meaningful" reports.
The problem now lies in the means of delivering the feedback. Either the reporter receives mail, or a messenger mod, or whatever the devs can think of.
These feedbacks can be as simple as "the guy you reported has been banned" or "there is not enough evidence to ban this person, please contact us if you find more evidence etc."
This gives a message to everyone who is affected that report button works.
It seems like the reporting system we have set up for the mods in Discord is working well. Maybe discussions like this will help direct more people to it so they feel like their reports have been seen and handled.
Spreading the information on how to report to the mods or support is the easiest and quickest solution I can see to the problem of people not believing in reports. If they become part of the community Discord server and use the reporting feature there, they would see a different side of this whole situation. I've asked a lot of people who complain that the mods "don't do anything" about how they reported and many say they don't and never have because "it doesn't work". So a lot of this is rumor over fact. The communication line is already there, they just have to use it.
Also, maybe something along the lines of "If you have been the victim of a scam and/or verbal abuse, please report the player(s) responsible," could follow the message.
Also, I'm totally up for joining a "Report Support Staff" any day, just sayin'.
Discussion link: https://forums2.cubiccastles.com/index.php?p=/discussion/29841/cubic-castles-community-discord-server#latest