Banned with no valid reasons provided

So I was banned around 2 years ago, I tried emailing Cosmic Cow support team but all I get was automated message, so my question is how am I supposed to get unbanned? Ive spent quite a sum of money on this game and I got banned after that for no reason.. ???? Can someone help me? Can Kewberth or any developer give me an proper explanation?
PS: Developers can email me for some privacy/ private chat if needed

Comments

  • GalaGala Member, Forum Moderator, Game Moderator
    For support you have to open a ticket at: https://www.cubiccastles.com/contact.html - After that you'll get an automatic-mail, Then you will need to wait for an actual reply from the admin in 24 hours (except on weekends).
    Make sure to check your, spam folders, unwanted etc..
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