Any of your tickets get response these days?

_KX_

The longest duration of my ticket is almost 10days. I got a few tickets which haven't get respond too. I'm so confused about its my problem or not. So, any of you or moderator can solve the problem?

byebyeboy2

This happened to me too

LittleDuneBuggy

I sent a ticket a couple days ago and got it answered in less than 12 hours, i dont know why it took so long for you.

Lucas The Spider

LittleDuneBuggy said:

I sent a ticket a couple days ago and got it answered in less than 12 hours, i dont know why it took so long for you.

I'm gonna assume some tickets get put ahead of others, when you pick what your issue is, some are more important than others. I've wait 3 days before, sometimes 4 but you do get a reply.

What's your issue though?

WhimsicalFirefly

Mods don't have access to the tickets sent through support, only the admins see those. Since it's been so many days, you could reply to the confirmation email and ask for a status update on your ticket.

_KX_

WhimsicalFirefly said:

Mods don't have access to the tickets sent through support, only the admins see those. Since it's been so many days, you could reply to the confirmation email and ask for a status update on your ticket.

I replied those confirmation email 4 days ago and yesterday respectively but I still didn't get any reply. I also resent an email today to conclude all the issues about the tickets I sent. Any other ways to contact admin except sending an email to cosmic?

WhimsicalFirefly

I am Y.K.X said:

WhimsicalFirefly said:

Mods don't have access to the tickets sent through support, only the admins see those. Since it's been so many days, you could reply to the confirmation email and ask for a status update on your ticket.

I replied those confirmation email 4 days ago and yesterday respectively but I still didn't get any reply. I also resent an email today to conclude all the issues about the tickets I sent. Any other ways to contact admin except sending an email to cosmic?

Support tickets are the way to go, anything else probably won't be seen by the right person to handle it. If you want to dm me with what your issue is I might be able to help, no promises but feel free to message me.

yommy

I always get replies from admin, especially mabz. sometimes it took couple of hours or less than 24hr. maybe the issues are irrelevant, but yeah, best of luck.

_KX_

yommy said:

I always get replies from admin, especially mabz. sometimes it took couple of hours or less than 24hr. maybe the issues are irrelevant, but yeah, best of luck.

My friend met same problem before and he got replied but I didn't. So I think its not irrelevant. Thank you btw!

yommy

_KX_ said:

yommy said:

I always get replies from admin, especially mabz. sometimes it took couple of hours or less than 24hr. maybe the issues are irrelevant, but yeah, best of luck.

My friend met same problem before and he got replied but I didn't. So I think its not irrelevant. Thank you btw!

np mitty mew😂