Good today the administration has surpassed itself I am waiting for a response from the administration WHY I got a ban for 9999 days the same as my sister I did not rob anyone I played honestly I spent money on this game and you repaid me so much THANK YOU
Comments
You have to open a ticket to the support.
http://www.cubiccastles.com/contact.html
1) A rental plot that timed out was retrieved by a player, who waited for the original owner to appear so he could give them their stuff
2) This player, Borbob, changed his username into the rental plot owner's name with a a small difference and asked for the items
3) The player holding the items was tricked and gave them to Borbob
4) Borbob changed his name back
We offered to lift the ban if Borbob returns the items. Alternately if we are incorrect and have somehow misread the situation he is welcome to contact support and explain why we're wrong and we'll say sorry and unban. But this is our understanding of what happened.