Can't login (again)

ZoirgotZoirgot Member
edited August 2020 in Help Requests
I played for like 2 hours and when I entered my room, it says you are already logged in and I can't login again :/

Comments

  • CAPT.LawCAPT.Law Member
    1. Maybe try to uninstall cubic and reinstall it. I heard from players that the technique works to some pc/phone.
    2. If the problem still works. Visit https://www.cubiccastles.com/contact.html and sent support ticket.
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    What platform are you on? ios/mobile/android?
  • ZoirgotZoirgot Member
    edited August 2020
    SirKewberth said:

    What platform are you on? ios/mobile/android?

    android

    I have already submitted a ticket
  • ZoirgotZoirgot Member
    bump!

    I haven't used my account for days now
  • ZoirgotZoirgot Member
    Zoirgot said:

    thank you so much for bringing back my account :)

    I take back my thanks, why did it happened again?? :/
  • WhimsicalFireflyWhimsicalFirefly Member, Forum Moderator, Game Moderator
    You really should be talking to Mabz in support through a ticket about this. There is nothing anyone here can do to help you.
  • ZoirgotZoirgot Member
    WhimsicalFirefly said:

    You really should be talking to Mabz in support through a ticket about this. There is nothing anyone here can do to help you.

    I got back in the game again, maybe its a bug because im using an old phone
  • WhimsicalFireflyWhimsicalFirefly Member, Forum Moderator, Game Moderator
    Good to hear. I'm going to close this since its resolved.
This discussion has been closed.

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