Are moderators online at all times?

Comments

• *Joystick* Member

  December 2018

  You're touching something nice ^^
  
  The only active mods we have are Superxtreme, Angel and Scorto (Space is busy with events). So, as far as I know, Scorto is from Belgium, Super from the Netherlands and Angel from the USA. Even if it covers a large timezone area, they're still having lives so no there's not mods always online at any time :)
• CC Crusher Member

  December 2018

  OK, but will scammers get a warning? Or maybe banned?
• U Member, Forum Moderator, Game Moderator

  December 2018

  About half the time, I’m not friends with Scorto but he’s in a different time zone anyways.
• HONEY BOMB Member

  December 2018

  If you caught a scammer,take screenshort ,add description how does it scamm ,add time (use /time to check) ,then post to scamm reports.They will check :)
• Coral Sword Of Justice Member

  December 2018

  Proper evidence needs to be filed and sent to support to which then the mods will handle it. Their power is however limited and while they can distribute things like warnings there are limitations like being able to return items.
• Party Member

  December 2018

  Just report with evidence the mods will handle them just because its not an instance fix doesn't mean there not working on it.
• Superxtreme The NetherlandsGame Moderator

  December 2018

  - We dealt with reports if there is enough evidence like screenshots, how many ingame reports a player have etc etc...
  
  - If you report, doesn't mean a player get a immediate ban. We have a warning system, 3 warnings is a ban...based on what they have done.
  So maybe your reported player is only warned or muted...
  
  - If you think nothing happen with your reports. You could always PM (private message) a ingame moderator...
  
  More info:
  
  - http://forums2.cubiccastles.com/index.php?p=/discussion/18/scam-reports#latest
  
  - http://forums2.cubiccastles.com/index.php?p=/discussion/1149/awareness-vs-scams#latest
  
  - http://forums2.cubiccastles.com/index.php?p=/discussion/17263/cubic-castles-community-discord-server#latest
  
  
  
• DsBerrypaw Member

  December 2018

  Space doesn't really do events O.o
  
  Perhaps he is too busy? Perhaps I should ask.
• Alv' Member

  December 2018

  DsBerrypaw said:

  Space doesn't really do events O.o
  
  Perhaps he is too busy? Perhaps I should ask.

  Maybe for now, he ia building the chrismas building contest
• *Joystick* Member

  December 2018

  Space is working more with his new job that's why.. It doesn't prevent him to let players build events tho ^^