Cubit purchase

Hello, I recently (about 2-4 hours ago) purchased a 50,000 cubit pack from the cubit store. I went through all the stages, paying for it and having a screen at the end say 'Purchase successful' . But then, I waited for a few hours, hoping my cubits would come in, but they didn't. I have proof I purchased the pack and did not receive my cubits. Please help, as I saved up to buy the pack.

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