Everyday (DNC) "Downloading New Content" =(

YakrooYakroo Somewhere In The Milky WayMember
edited March 2016 in Bug Reports
Hey Guys & Gals.
I Have This One Problem With The Game,
Once I Or My Siblings Play After Awhile It Crashes And IWhen I Open It Again Its Starts To Download New Content And
The Meter Bar Doesnt Even Increase, Only When Its Midnight It Fully Downloads In Seconds...
My Friend Asked About This(Old Forums) And Someone Said To Clear Cache And Uninstall And Reinstall And Then Its Fix But Didnt Work...
If Anyone Can Help Me I Will Greatly Appreciate It. TY

Edit:
Tried To Download For Like 4hrs, 1st Try It Reached Half And Then It Restarted Again, And Then Just Now It Reached Half Again And It Crashed... Rage Quit smh -_-"

Waiting Till Midnight ._.

Comments

  • BJDwareBJDware Down underMember, Retired Moderator
    edited March 2016
    You can contact the Cubic castles support staff via a ticket for any technical issue's.
    @ http://help.cubiccastles.com/support/
    They will help you to their best ability.

    For a little more information about support tickets:
    http://forums2.cubiccastles.com/index.php?p=/discussion/27/need-help-look-here-first


    What client are you using?
    ( eg. android, steam, windows, etc )

    If you are using the steam or Windows client:

    Clean install:
    1. Uninstall the game via control panel - programs and features.
    2. Remove/delete the "cubic" appdata roaming folder.
      Be sure to record your account details first. password & username.
      ( Only delete the folder named "Cubic" )
    3. Reinstall.
    "Where do i find the appdata folder?"
    https://www.google.com.au/#q=find+appdata+folder

    If that does not work, contact the Cubic castles support staff via a ticket.
  • YakrooYakroo Somewhere In The Milky WayMember
    Android, Thanks BJDware
  • Yakroo you should change your Client into IOS, its alot better than the Android, because I'm using the IOS version so yeah...
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