Why do mods close conversations

I made a help request called How does karma work?
Then a mod closed it, why?
Then I made a help request called how do clanstones work?
I got answered by a couple of people and Cortana, but then it got closed, Why?
Thanks I just wanted to know why do mods close them off.

Comments

  • SidddSiddd UKMember, Game Moderator
    Generally a topic will get closed if the answer has been given, it stops the topic from going off track and bumping it for no reason, thus interrupting other peoples topics who need help, more topics will get closed in the help section than the others for this reason.
  • Oh ok thanks!
  • HorusHorus EnglandMember, Forum Moderator, Retired Moderator
    edited February 2016
    It also helps other people that have the same issue to find the answer, as it will be generally one of the last posts.
  • Thanks Horus
  • >Gleen<>Gleen< FranceMember
    For example this discussion is probably going to be closed soon because the question is answered.
This discussion has been closed.