My realm disappeared!

TheCoolKid4TheCoolKid4 Member
edited July 2016 in Bug Reports
I just bought a new 15x15 realm. I was excited to build my new realm, I placed it in the overworld, and it just disappeared! I don't know what happened! I wasn't lagging or anything. I restarted the game but it didn't work! I even checked the lobby for the realms I own, the name was there! It literally disappeared! Can the developers help me? I wasted 4k on this.

Comments

  • scorto7scorto7 BelgiumRetired Moderator
    In this case... contacting support will help you get it back: http://help.cubiccastles.com/support/
  • Professional KillerProfessional Killer GreeceForum Moderator, Retired Moderator
    edited July 2016
    Well, in these cases, you should send a ticket to support. http://help.cubiccastles.com/support/

    EDIT: Oops, seems that scorto was typing at the same time as I did, sorry :P
  • did you try searching in the overworld?
  •  gdog gdog Retired Moderator
    Try looking for it on the lobby bumper also
  • gdog said:

    Try looking for it on the lobby bumper also

    Already did that, I've sent a ticket to the support
  • pysinopysino WA Australia Member

    gdog said:

    Try looking for it on the lobby bumper also

    Already did that, I've sent a ticket to the support
    Did the realm name start with "cubic?"
  • pysino said:

    gdog said:

    Try looking for it on the lobby bumper also

    Already did that, I've sent a ticket to the support
    Did the realm name start with "cubic?"
    It has THE cubic, problem is fixed, someone close this discussion please.
  • MoxxiechuMoxxiechu Prolly some ocean (FL.)Member
    Even if you can find it in the lobby; if the deed isn't in your inventory then the problem is it just decayed and didn't go back into your inventory.
    It's a pretty common bug.
    It's happened to me in the past.

    Support is your best option.
    I've gone to them with my missing deed(s) and I got new one's within the hour.
This discussion has been closed.