Am i perma-banned?

Because my game just keep saying starting game always

Comments

  • iBunniezillaiBunniezilla New ZealandMember
    Mine is sort of the same, mine is stuck on "Reconnecting"
  • SuperxtremeSuperxtreme The NetherlandsGame Moderator
    If you have a account issue. Please send a support ticket & they will explain it:
    http://help.cubiccastles.com/support/
  • iBunniezillaiBunniezilla New ZealandMember
    edited June 2016
    Done that already,
    thanks Super c:

    --
    How long usually until they respond?
  • Swissy DreamerSwissy Dreamer Playing with Asriel,Frisk,And CharaMember

    Mine is sort of the same, mine is stuck on "Reconnecting"

    SAme > . <
  • Pickles2001Pickles2001 Member
    edited June 2016
    I think its doing the same for me
    Number of ppl online is 966 apparently
  • iBunniezillaiBunniezilla New ZealandMember
    I guess It's for everyone?
    Because I was able to log into my cousins account, but the moment she stepped into my room inside my realm, she couldn't connect back either.
  • MarieAraMarieAra MexicoMember
    My game is doing the same right now lol I was about to roll on the floor and cryyyyyyyyyyy
  • iBunniezillaiBunniezilla New ZealandMember
    edited June 2016
    MarieAra said:

    My game is doing the same right now lol I was about to roll on the floor and cryyyyyyyyyyy

    Phew. Yeah me too, It seems the number of players dropped 300 when this issue occured. o-o

    ---
    Update, thanks I can login again!
  • SuperxtremeSuperxtreme The NetherlandsGame Moderator
    edited June 2016

    "I Sent a ticket, but I have received no response!"

    Be sure to check for support response emails via both your inbox and spam folders.
    Responses are generally rather fast (within 24-48hrs), but for issues that are highly technical, responses may be delayed.
    Sending multiple tickets about the same issue may also delay response.


  • I already sent a support
  • TheTimManTheTimMan In Athena Shy's armsMember
    Earlier a lot of us had loading issues. They are corrected now.
  • It's been a long day. But I can't even login. HELP, I've already sent a report
  • MoxxiechuMoxxiechu Prolly some ocean (FL.)Member
    I'm not sure how often support tickets are sent in, but I'm sure it's a decent amount.

    Always give Support time.
    Same with Report Abuse.

    They aren't always answered immediately, but they DO get answered. :)

This discussion has been closed.