My Cubic Castle is Down.

GenexGenex Member
in Help Requests
I Was Out All Day And When I Came Back Home I Tried Logging Onto My Accnt. Then It Gets stuck At Starting Game. :c Help, Please.

Comments

  • Jared GraceJared Grace Member
    It is possible that your account was banned, or something to do with your connection.
    Try contacting support, http://help.cubiccastles.com/support/
  • GenexGenex Member
    Well My Account Was Scammed Then I Checked An Old Email I Had My Account's name on it so i changed the Pass Back and had it again. I sent a support ticket on it.
  • CardioGodCardioGod Member
    Hello,
    If you are account is permanently banned, the ban will block both your IP and account. Also, if you were hacked that means you had an easy password to break, my suggestion would to be to create one that is harder and longer, so a hacker will not one to get back in or try to penetrate.

    Thanks, BlueMist.
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