Crashing game on startup?

Elemental godElemental god The netherlandsMember
in Bug Reports 295.30 Karma
Okay so i had this quit some while but it hasnt been fixed yet so i report it, so since that the menu of the game has been changed i always have the problem that when i have logged on and i press on either continue or home that the game crashes, it always happens 3/4 times before i can start up...

Already tried reinstalling

Phone i use: samsung galaxy j7

Comments

  • SilverDashSilverDash Member
    61.00 Karma
    Have you restarting your phone? (You probably have xD)
  • MedicationsMedications Member
    65.10 Karma
    Bro same. I want to make a thread like this but I think its only on my device. but no, Yours also :0

    I hate when it happens
  • Elemental godElemental god The netherlandsMember
    295.30 Karma

    Have you restarting your phone? (You probably have xD)

    Yup, but still thnx for offering
  • ^Hyperion^^Hyperion^ Member
    8.25 Karma
    I get this every day multiple times, its very annoying having to restart cc 2 or 3 times or even more.. Tbh I thought it was my phone too
  • galantisgalantis Member
    22.75 Karma
    Same here, it is freezing on the "Requesting Connection"

    I think it is only on mobile because it works well on my laptop.
  • Elemental godElemental god The netherlandsMember
    295.30 Karma
    @CosmicCow @SirKewberth can you read this pls
  • 39.70 Karma

    Okay so i had this quit some while but it hasnt been fixed yet so i report it, so since that the menu of the game has been changed i always have the problem that when i have logged on and i press on either continue or home that the game crashes, it always happens 3/4 times before i can start up...

    Already tried reinstalling

    Phone i use: samsung galaxy j7

    +1 , I use the same cellphone
  • SirKewberthSirKewberth EdenForum Administrator, Game Developer
    82.10 Karma
    So it only happens when you actually log in? Ie.. you've already made it through all the menus. When you click the last button do you see the little "connecting" window before it crashes or it crashes as soon as you hit the button?
  • MedicationsMedications Member
    65.10 Karma

    So it only happens when you actually log in? Ie.. you've already made it through all the menus. When you click the last button do you see the little "connecting" window before it crashes or it crashes as soon as you hit the button?

    mine is after " Fetching Realm Information "
  • Elemental godElemental god The netherlandsMember
    295.30 Karma

    So it only happens when you actually log in? Ie.. you've already made it through all the menus. When you click the last button do you see the little "connecting" window before it crashes or it crashes as soon as you hit the button?

    Well i go trough the menu's, then when i press or continue or go home, it goes to fetching realm info, and then immediatly crashes, when i try again after i press continue then it suddenly brings me next to a mine in the overworld
  • 39.70 Karma

    So it only happens when you actually log in? Ie.. you've already made it through all the menus. When you click the last button do you see the little "connecting" window before it crashes or it crashes as soon as you hit the button?

    when we get ready for entry, after click in "continue where bla bla bla" , it shows the loading bar, then when get ready, it crash without showing anything more
  • ^Hyperion^^Hyperion^ Member
    8.25 Karma
    For some reason, occasionally pressing "start at home" bypasses this problem but not all the time
  • Elemental godElemental god The netherlandsMember
    295.30 Karma

    For some reason, occasionally pressing "start at home" bypasses this problem but not all the time

    Yeah on the beginning that helped on my side too, but that does the same as the continue button nowadays
  • ^Hyperion^^Hyperion^ Member
    8.25 Karma
    The problem is that it just will stay on Fetching Realm Information or Requesting Connection... It seems to get harder to get into cc as the days go on..
  • Elemental godElemental god The netherlandsMember
    295.30 Karma

    The problem is that it just will stay on Fetching Realm Information or Requesting Connection... It seems to get harder to get into cc as the days go on..

    Yeah what you have isnt on my device, at mine its just fetching realm information and it immediatly crashes
  • edited August 28 39.70 Karma
    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game



    this isn't fair for J7 users -.-
  • Elemental godElemental god The netherlandsMember
    295.30 Karma

    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game ( I go edit it and put the youtube video link )

    Yeah i tried also to do the community event but the worst part about this isnt the fact that it crashes, but the fact when you get in the game again finally that you suddenly get placed in the overworld and have to do it all over again
  • 39.70 Karma

    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game ( I go edit it and put the youtube video link )

    Yeah i tried also to do the community event but the worst part about this isnt the fact that it crashes, but the fact when you get in the game again finally that you suddenly get placed in the overworld and have to do it all over again
    Yahh!! , watch the video that I send

  • lucaaa795lucaaa795 Potatoe's worldMember
    347.85 Karma
    The kick happens because your device cant take it anymore. I did the event on my phone and other than a few random disconnects everything was fine.
    But yes, it is annoying to wake up in the overworld in the middle of an event. Maybe devs could tweak this a bit
  • Elemental godElemental god The netherlandsMember
    295.30 Karma
    lucaaa795 said:

    The kick happens because your device cant take it anymore. I did the event on my phone and other than a few random disconnects everything was fine.
    But yes, it is annoying to wake up in the overworld in the middle of an event. Maybe devs could tweak this a bit

    Yeah thats the problem, my phone can take the realms easily, even if its a 5x5 empty room it would still crash...

    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game



    this isn't fair for J7 users -.-

    Ah you use a j7 too?
  • 39.70 Karma

    lucaaa795 said:

    The kick happens because your device cant take it anymore. I did the event on my phone and other than a few random disconnects everything was fine.
    But yes, it is annoying to wake up in the overworld in the middle of an event. Maybe devs could tweak this a bit

    Yeah thats the problem, my phone can take the realms easily, even if its a 5x5 empty room it would still crash...

    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game



    this isn't fair for J7 users -.-

    Ah you use a j7 too?
    Yep
  • 41.70 Karma

    lucaaa795 said:

    The kick happens because your device cant take it anymore. I did the event on my phone and other than a few random disconnects everything was fine.
    But yes, it is annoying to wake up in the overworld in the middle of an event. Maybe devs could tweak this a bit

    Yeah thats the problem, my phone can take the realms easily, even if its a 5x5 empty room it would still crash...

    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game



    this isn't fair for J7 users -.-

    Ah you use a j7 too?
    Yep
    Ayy clash royale what arena are u and how many legendaries do ya have?
  • 39.70 Karma

    lucaaa795 said:

    The kick happens because your device cant take it anymore. I did the event on my phone and other than a few random disconnects everything was fine.
    But yes, it is annoying to wake up in the overworld in the middle of an event. Maybe devs could tweak this a bit

    Yeah thats the problem, my phone can take the realms easily, even if its a 5x5 empty room it would still crash...

    I was in community event...

    took me 2 hours for reach in setup room

    then I lost conection and one thing same as this happened, and crashed my game



    this isn't fair for J7 users -.-

    Ah you use a j7 too?
    Yep
    Ayy clash royale what arena are u and how many legendaries do ya have?
    haaa xdd

    Arena 12, just missing one , the magical archer ( I can buy him from store,but nah... I no use him )

    also, let back to the topic .. this insue that made me don't done this community event -.-
  • 41.70 Karma
    Damn way better than me i got 8 legendaries and arena 10
  • Elemental godElemental god The netherlandsMember
    295.30 Karma
    Yeah i now even have the thing that my game freezes at loading realm information
  • 39.70 Karma
    @sirkewberth @CosmicCow can take a look in this bug??
  • *Brambles**Brambles* Member
    5.25 Karma
    Happening to me too, can only get on the game through my phone if I uninstall the whole game then reinstall again. It's seriously annoying and off putting as sometimes even then it doesn't work for me
  • DsBerrypawDsBerrypaw Member
    75.65 Karma

    So it only happens when you actually log in? Ie.. you've already made it through all the menus. When you click the last button do you see the little "connecting" window before it crashes or it crashes as soon as you hit the button?

    I've had both.

    So it only happens when you actually log in? Ie.. you've already made it through all the menus. When you click the last button do you see the little "connecting" window before it crashes or it crashes as soon as you hit the button?

    Well i go trough the menu's, then when i press or continue or go home, it goes to fetching realm info, and then immediatly crashes, when i try again after i press continue then it suddenly brings me next to a mine in the overworld
    And after all the work of getting into the game, you then have to find a lobby :/. I feel you.

    For some reason, occasionally pressing "start at home" bypasses this problem but not all the time

    Yup, totally agree. Sometimes works, but also sometimes needs another reload of the app.

    Honestly, I thought it was just me and my RCA Voyager. Wow. Now I feel like I'm not the only one!
  • Elemental godElemental god The netherlandsMember
    295.30 Karma
    Hey @sirkewberth any updates?
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