Cc Isn't Working! ( It's been one day and i can't still play D: )

Wade PrevossWade Prevoss Member
edited November 2017 in Help Requests
Its Not Working! It's been 1 dat And Still Not Working! Im Stuck On "Starting Game' And i Tried to redownload buts still not workingh

Comments

  • GalaGala Member, Forum Moderator, Game Moderator
    seems like that's a banned account, (not sure).
    to make sure about that sent a support ticket at http://help.cubiccastles.com/support/
  • Wade PrevossWade Prevoss Member
    galantis said:

    seems like that's a banned account, (not sure).
    to make sure about that sent a support ticket at http://help.cubiccastles.com/support/

    Send, Cc emailed and i don't have any problems at my account, it happens to me every time there's new update! 3x
  • *Joystick**Joystick* Member
    Dr. Roger said:

    galantis said:

    seems like that's a banned account, (not sure).
    to make sure about that sent a support ticket at http://help.cubiccastles.com/support/

    Send, Cc emailed and i don't have any problems at my account, it happens to me every time there's new update! 3x
    It might come from your device or your connection...
  • Wade PrevossWade Prevoss Member
    edited November 2017
    -Joystick- said:

    Dr. Roger said:

    galantis said:

    seems like that's a banned account, (not sure).
    to make sure about that sent a support ticket at http://help.cubiccastles.com/support/

    Send, Cc emailed and i don't have any problems at my account, it happens to me every time there's new update! 3x
    It might come from your device or your connection...
    I Use Window 7 And Samsung J7, i tried my 2 device and still not workin, i have Wifi and it has fine connection
    :D

    Edit: This One Has A problem tho http://forums2.cubiccastles.com/index.php?p=/discussion/17055/stuck-on-starting-game-screen-android#latest
  • GalaGala Member, Forum Moderator, Game Moderator
    edited November 2017
    sent a support ticket and say what happened they will give you more info about it.
    it is difficult to know what exactly is happening or what the solution is.
    http://help.cubiccastles.com/support/
  • UU Member, Forum Moderator, Game Moderator
    Will had a similar problem and reinstalled it a few times, which fixed it.
  • RyokRyok Member
    edited November 2017
    Hello, Dr. Roger!
    Well, I saw a person with that same error, I think the only way is to try to get into another device.

    But you can talk to support: CLICK HERE

  • ASSASSINATIONSASSASSINATIONS Member
    edited November 2017
    I had this problem a while back. Does your internet connection work fine on other games?
    And while im thinking about it, does it let you login to other accounts?
  • Wade PrevossWade Prevoss Member
    my connection is fine! and i send support, also i try to reinstall it but still not working :/
  • UU Member, Forum Moderator, Game Moderator
    As Assassinations said, can you log into any other accounts?
  • Wade PrevossWade Prevoss Member
    U said:

    As Assassinations said, can you log into any other accounts?

    Nope! i Tried to use my alts and still not working, it's been 20 hours and i still can't play :(
  • ASSASSINATIONSASSASSINATIONS Member
    What about creating a new account entirely?
    If that doesn't work are you able to access CC via another internet connection?
  • Wade PrevossWade Prevoss Member
    edited November 2017
    ASSASSINATIONS said:

    What about creating a new account entirely?
    If that doesn't work are you able to access CC via another internet connection?

    I Tried to create new but it doesn't work, also i only have One Connection,

    Edit: I delete the cc and restart my desktop, right now im downloading the cc again

    EDIT 2: Still Not Working :/ @CosmicCow @SirKewberth Whats Happening? :/
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