PRETTY Mad

JazzehbaexJazzehbaex Member
in Bug Reports
Today is my birthday day and I gotta iTunes and I purchase some 200K cubits and nothing has come through but it says I’ve made the payment I’m really mad due to this can u put the cubits in my account other members wise it’s £50 gone to waste

Comments

  • *Joystick**Joystick* Member
    edited October 2017
    You should contact support for this kind of issue : http://help.cubiccastles.com/support/
  • Professional KillerProfessional Killer GreeceForum Moderator, Retired Moderator
    Please contact support as Joystick mentioned above, including the transaction number of the purchase that has been emailed to you. A reply may take 24 to 48 hours. Good luck!
    Locking this up.
  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    Sorry to hear that but don't worry... if the payment went through you'll definitely get your cubits. Sometimes the transactions fail to finish in a few mins like they normally do, because of some networking issues.
This discussion has been closed.

© Vanilla Keystone Theme 2024