Help?

LizzyTheLizzyLizzyTheLizzy Member
in Help Requests
I don’t know what is going on. SirKewberth i got a message on instagram from you. Is it ACTUALLY you? Also i can’t get into my account now. i think i was scammed

Comments

  • SirKewberthSirKewberth EdenForum Administrator, Forum Moderator, Game Developer
    These messages from Instagram from me or cosmic or anyone are all fake. It's scammers trying to steal passwords/accounts. Ignore them. Better yet.. report them to Instagram for fraud and theft.
  • LizzyTheLizzyLizzyTheLizzy Member
    edited October 2017
    IVE BEEN SCAMMED KEEBERTH
    i’ve lost 125k and dark angel wings
    i’m so sad
    i thought he had proof and everything
    please help i need everything back i’ve lost sooooo much
    can you not help get stuff back kewberth?
  • gdog gdog Retired Moderator
    You can try contacting support here.
    Open a new ticket.
    http://help.cubiccastles.com/support/
    Not sure if they can help you though, see what they say.

    First thing you should do is reset your password here
    http://www.cubiccastles.com/forgot_password.php
    This will stop them having access to your account.
    Just enter the email that you setup your password with and it'll send you a password reset link to that email.

    Never ever give your password to anyone though.
    Admin and staff will never ask for it.
  • Alex William01Alex William01 Member
    edited October 2017
    gdog said:

    You can try contacting support here.
    Open a new ticket.
    http://help.cubiccastles.com/support/
    Not sure if they can help you though, see what they say.

    First thing you should do is reset your password here
    http://www.cubiccastles.com/forgot_password.php
    This will stop them having access to your account.
    Just enter the email that you setup your password with and it'll send you a password reset link to that email.

    Never ever give your password to anyone though.
    Admin and staff will never ask for it.

    What if he changed the account to his email? Can we still get that account in our email?
  • elemental godelemental god The netherlandsMember
    alex william01 said:

    gdog said:

    You can try contacting support here.
    Open a new ticket.
    http://help.cubiccastles.com/support/
    Not sure if they can help you though, see what they say.

    First thing you should do is reset your password here
    http://www.cubiccastles.com/forgot_password.php
    This will stop them having access to your account.
    Just enter the email that you setup your password with and it'll send you a password reset link to that email.

    Never ever give your password to anyone though.
    Admin and staff will never ask for it.

    What if he changed the account to his email? Can we still get that account in our email?
    I dont think you can even change the email bound to it....

    Also dont give your password anytime.... like they are the owners of the game they can just see your pass if they want....
  • Alex William01Alex William01 Member
    edited October 2017
    Elemental god said:

    alex william01 said:

    gdog said:

    You can try contacting support here.
    Open a new ticket.
    http://help.cubiccastles.com/support/
    Not sure if they can help you though, see what they say.

    First thing you should do is reset your password here
    http://www.cubiccastles.com/forgot_password.php
    This will stop them having access to your account.
    Just enter the email that you setup your password with and it'll send you a password reset link to that email.

    Never ever give your password to anyone though.
    Admin and staff will never ask for it.

    What if he changed the account to his email? Can we still get that account in our email?
    I dont think you can even change the email bound to it....

    Also dont give your password anytime.... like they are the owners of the game they can just see your pass if they want....
    You can change the email bound to it by simply changing it via settings....
    Also I never gave my password to anyone....
    @Elemental%20god
  • Mr.WolfStyle [Officer]Mr.WolfStyle [Officer] Member
    edited October 2017
    *facepalm* link to instagram pls on pm or here, bots on standby... (can we really end this instagram nosense or i will have to force it my self and waste time...) @Brox YT
  • LizzyTheLizzyLizzyTheLizzy Member
    I’m okay and luckily the dude ended up changing my password back to the original so i could see it :P also i changed it to something a lot more secure and have learnt a lesson. I’m up and running and ready again. I’m aware and hopefully will continue playing scam-free :-) Also, would i get my stuff back at all or no.. Sorry :(
  • elemental godelemental god The netherlandsMember
    Brox YT said:

    I’m okay and luckily the dude ended up changing my password back to the original so i could see it :P also i changed it to something a lot more secure and have learnt a lesson. I’m up and running and ready again. I’m aware and hopefully will continue playing scam-free :-) Also, would i get my stuff back at all or no.. Sorry :(

    Support or anyone (except donations) can not get your stuff back, what you maybe can do is search for your items but i think thatll be search a needle in a haystack
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